Austin TX, March 11, 2025 –Every year, the Risk & Insurance Education Alliance invites the best and brightest in customer service to compete to be named the Outstanding CSR of the Year ®—a prestigious honor recognizing individuals who go above and beyond to support their clients, agencies, and communities. The 2025 competition is now officially open, and it’s time to nominate the exceptional CSRs who make a real impact!
Why This Award Matters
Customer service representatives are the backbone of the insurance industry. They build relationships, provide critical solutions, and ensure that clients have the protection they need when they need it most. The Outstanding CSR of the Year Award, presented by the Risk & Insurance Education Alliance, is more than just a title—it’s a recognition of dedication, leadership, and professionalism in an ever-evolving industry.
How to Enter
If you or someone you know exemplifies excellence in customer service, we encourage you to apply! The competition is open to all insurance professionals who serve in a customer service role, whether they hold a CSR title or another position where they work closely with clients.
- Submit completed entry form by May 1, 2025.
- Include two letters of recommendation references.
- Write a 500 to 1,000-word essay on this year’s topic.
Entries are evaluated based on their professionalism, industry knowledge, and the ability to communicate the importance of the CSR role in insurance.
How Does the Competition Work?
The competition recognizes both state winners and a national winner. Each state winner will receive well-deserved recognition for their outstanding service, and the national winner will be awarded a cash prize, a commemorative plaque, and national industry recognition.
Nominate or Apply Today!
Do you know a CSR who always goes the extra mile? Are you a dedicated professional looking to showcase your expertise? Now is the time to apply! The competition is an opportunity to celebrate the hardworking individuals who make the insurance industry stronger.
Visit the official 2025 National Outstanding CSR of the Year Competition page to learn more and submit your application today.
Don’t wait—entries are due soon! Recognize excellence, elevate the profession, and honor the customer service professionals who truly make a difference.
Media Contact:
Jeff Buck
Director of Production & Content Marketing
jbuck@riskeducation.org
512-349-6141
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